PRIVACY POLICY

At Forme By Sophie Dulac, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our massage business. Please take a moment to understand our practices, and if you have any questions, feel free to reach out to us at bonjour@formebysophiedulac.com.

1. INFORMATION WE COLLECT

We collect certain information when you use our services, such as:

Personal Information: This includes your name, email address, phone number, and any other information you provide when scheduling appointments.
Payment Information: We may collect payment information when you book a massage. Please note that we use third-party payment processors, such as Spare Pay, and they may collect and process your payment information. Be sure to review their privacy policies.
Appointment Details: We gather information about your massage appointments, including date, time, and type of service.
Usage Data: We automatically collect information about your use of our website and services. This may include your IP address, browser type, device information, and usage patterns.

2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

Appointment Scheduling: To schedule and manage your massage appointments effectively.
Communication: To send you appointment confirmations, reminders, and updates related to our services.
Payment Processing: To process your payments securely through third-party processors.
Improvement: To analyze and enhance our services, website, and customer experience.

3. SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

Service Providers: We may share your information with third-party service providers, like Acuity Scheduling, who assist us in delivering our services. These providers have their own privacy policies.
Legal Compliance: We may disclose your information when required by law or to protect our rights, safety, or the safety of others.

4. YOUR CHOICES

Access and Correction: You can access and update your personal information by contacting us at bonjour@formebysophiedulac.com.
Email Preferences: You can choose to opt-out of promotional emails from us. However, you will still receive essential transactional emails related to your appointments.

5. SECURITY

We take the security of your information seriously. We use reasonable physical, technical, and administrative measures to protect your data.

6. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We do not control these sites and are not responsible for their privacy practices. Please review their privacy policies when visiting these sites.

7. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect or maintain information from children.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy as our business evolves or to comply with legal requirements. When we make changes, we will revise the "Last Updated" date at the top of this policy.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at bonjour@formebysophiedulac.com. Your privacy is important to us, and we'll do our best to address your inquiries.